COVID-19 Statement

At Absolute Health, we are accustomed to using practises to reduce the risk of cross-infection on a routine basis. Our clinic is open so we can help you when you need us, but we must follow government guidelines.

The government 'lockdown' restrictions[1] allow private osteopathy and chiropody clinics to remain open and for people to travel to these clinics for medical treatment. If this legislation changes, we will update our policy.

If you are in a high risk (clinically extremely vulnerable) group (see below) you will have been requested to self-isolate for a period of up to 12 weeks. Whilst you remain in this group or are shielding (or have someone in your household who is shielding), you should stay at home and not seek a clinic appointment. For those in the moderate risk (clinically vulnerable) group (see below), you will be able to make an appointment for Osteopathy or Chiropody provided that you accept the risks involved in interacting with your therapist/clinician and others working in the clinic.

The main risk involved is that a healthy practitioner (who is an asymptomatic carrier of SARS-Cov-2) passes on the virus and you later develop symptoms or infect your family, friends or other people you come into contact with. Older or immuno-compromised people may suffer more serious consequences of COVID-19, possibly resulting in death. You need to seriously consider the potential risks before 'breaking' the social distancing rules that the government has imposed. You may be allowed to seek medical treatment, but you always do so at your own risk.

If you, or someone in your household, has a raised temperature, a continuous cough or have lost your sense of smell/taste, you must not visit us as you may be a carrier of the coronavirus and this poses a risk of spreading the virus to other clients or practitioners of the clinic.

You may wish to use personal protective equipment (PPE) when you visit us - please bring your own face mask / gloves etc. as we are unable to provide these for you.

We are happy to do telephone or video consultations where possible to help with musculo-skeletal (MSK) and foot health problems, but there will be a fee for this service, to help our business survive. Both MSK and Chiropody patients may also be given strengthening and stretching exercises by phone, email, or demonstrated in a video call.

If Sophie or Richard get symptoms of COVID-19, we will have to close the clinic completely for at least 14 days.

If we call or email you, or you call or email us for any general enquiries, there is no fee to pay.

Thank you for your understanding at this challenging time. We hope we will be able to resume full services in the near future.

Sophie, Richard and all the team at Absolute Health
[2 June 2020].


[1] Statutory Instruments 2020 No. 350 Public Health, England: The Health Protection (Coronavirus, Restrictions) (England) Regulations 2020. Clause 37, Part 3 of Schedule 2 exempts "Dental services, opticians, audiology services, chiropody, chiropractors, osteopaths and other medical or health services, including services related to mental health."

'High Risk' (shielding) groups:

People at high risk from coronavirus include people who:


'Moderate Risk' groups:

People at moderate risk from coronavirus include people who:

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